Coyote Industries , Zion National Park, Utah
Coyote Industries
ProfileOverview
Overall Responsibilities This position is a team-based role for the retail, rental, and guide shop with Zion Cycles and Guide Hub. This position is offered on a full-time or part-time, hourly position working out of our Springdale location.
This role will involve; the sale of retail products, new and used bikes, rentals, and guided offerings. Also involved will be to provide skills as a bike maintenance technician and to provide exceptional customer service and education for visitors about our rentals, service, local outdoor and park efficacy, and our guided trip offerings.
Key Areas of Responsibilities Providing an outstanding shopping experience and delivering exceptional customer service Educating customers about the experience of renting and riding into Zion National Park Educating customers about the different guided experiences Setting up and sizing people to the correct bikes and/or gear for their chosen activity Maintaining store aesthetic by cleaning, stocking, and organizing Sales of bike parts and retail goods; sales of rentals, booking a guided trip, and create a work-order Being able to answer the phones and direct callers to the appropriate department Staying up-to-date with our brand and product knowledge, company information, sales, and local events. Provide a basic level of technical skills to maintain the rental fleet Qualifications A friendly and upbeat personality A self-starter that consistently delivers an outstanding, personalized retail experience Interest in gaining or expanding skills as a maintenance technician Eagerness to learn and be a part of the riding and guiding community.
Proficiency with computers and POS systems required. Pay is hourly. Additional Compensation includes store discounts, Trek University Pro Deals, and PTO.
Work Location: Main: 868 Zion Park Blvd, Springdale UT, 84767 Hours per week: 20 to 40
Employee Experience
Our team of guides and shop staff are active, outdoor lovers who thrive on offering elevated experiences to our clients. Daily tours into Zion and Bryce Canyon National Parks, as well as surrounding public lands. Activities range from hiking, mountain biking, gravel biking, canyoneering and climbing. The small community of Springdale offers several outlets to meet like minded individuals who enjoy playing outside. Our clients come from all over the world and we believe strongly in maintaining ethical actions as commercial users of public lands. We are constantly working on educating our team and clients to improve our impact on wilderness areas. We strive to invite diversity into the outdoor scene and encourage our team to continue their growth in outdoor education and activity skills.
The Perfect Fit
Experienced individuals that are knowledgeable about multiple types of land-use agencies and maintain a WFR certification (or EMT/WEMT) are ideal. Although not a deal-breaker, candidates who carry certifications by the AMGA, ACA, or CAC are able to guide technical tours earlier in the training process. We do a large amount of in-house training, however, pay is based on experience and skill level. The ideal candidate must be physically capable and willing to work on-site in the Bryce and Zion National Park area. Individuals interested in working in the bike shop must have a love of riding, exploring the outdoors and outstanding customer service.
Perks & Housing
Job Perks
Employees are enrolled in education funds, PTO programs, and company-wide pro deals. We also offer discounts at affiliate businesses, subsidized housing, and equipment funds. Team members also have access to a wide variety of equipment to learn new skills, progress in their favorite activity or join group bike rides.
Housing Options
We have a limited number of rooms available on a FCFS basis. Rent is subsidized and houses are shared but rooms are individual. Showers are available at the shop so van living on public land is doable.
Meal Plan
Discounts are available at our sister company, Deep Creek Coffee Company
Things To Do In The Area
Mountain/Gravel/Road Biking, Climbing, Hiking, Canyoneering, SUP, Fishing, Moto, Camping, Skiing (in Winter). The active community is very large however, there is not a very lively nightlife. There are several bars and breweries and some arts/culture but the main focus is the outdoor recreation.
RV / CamperVan Space
Dispersed camping is available all over southern Utah. Showers are available at our retail shop.
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