Snow Reporter & Marketing Assistant

Job Description

Summary of Job Purpose
The Marketing Assistants primary focus is daily snow reporting with responsibilities supporting day to day operations in Marketing, Events, Front Desk Sales and Group Sales. This position requires the successful candidate to work independently and in a team environment with the ability to organize and multi-task in a fast paced, dynamic environment. Applicant must have excellent communication skills both verbal and written, effective organizational skills and constant attention to detail.

Job Duties and Responsibilities
This job description is intended as a summary of the primary responsibilities of and the qualifications for the position. The job description is not intended to be inclusive of all duties an individual in the position might be asked to perform or of all the qualifications that may be required now or in the future. We will not ask you to perform a task that is inherently unsafe or that you are not adequately trained to perform. When we do ask for your assistance with any job we expect an enthusiastic and cooperative response.

Willingness to work flexible schedules including multiple early morning (5am) snow reporting duties.
Accurately and efficiently report the daily snow phone, snow report, grooming map, websites, employee information sheet, resort fact sheet, media screens and marketing snow reporting documentation.
Ability to use and learn Microsoft Office and Adobe Design software.
Understands the variety of snow condition that exist with the ability to appropriately present information on these conditions to the public within the context of the snow report.
Safety oriented.
Provide support the Marketing Department's goals and objectives.
Interact with guests to successfully match needs with products.
Answer and communicate guest inquiries in a prompt manner.
Communicate and understand hand-held radio communication.
Responsible for balancing cash drawers at the close of each day.

Job Qualifications
Marketing and sales experience
Ability to ski or ride at an intermediate level
Ability to move about the resort easily and comfortably through cold weather, ice and snow during a variety of weather conditions
Ability to consistently deliver excellent customer service.
Meticulous attention to detail.
Clear speaking voice.
Knowledgeable of the wintersports area terrain and facilities
Ability to lift heavy and awkward objects of up to 50lbs
Possess problem solving, multi-tasking and proactive skills
Be able to prioritize and handle stress in a calm, professional manner
Enjoy contact with the public with the goal to direct all customer service situations to the appropriate department
Possess excellent communication skills, both verbal and written.
Courteous, friendly, and enthusiastic toward guests and other employees at all times.

Job Attitudes
Provide a positive and helpful attitude towards all our customers and all Dodge Ridge employees.
Support the Company’s policies and procedures.
Support the harmony and goodwill of the Company.
Be an effective team leader and motivator for the department.