Shop Sales Staff

Job Description

Overall Responsibilities
This position is a team-based role for the retail, rental, and guide shop with Zion Cycles and Zion Guide Hub. This position is offered on a full-time or part-time, hourly position working out of our Springdale location.
This role will involve; the sale of retail products, new and used bikes, rentals, and guided offerings. Also involved will be to provide skills as a bike maintenance technician and to provide exceptional customer service and education for visitors about our rentals, service, local outdoor and park efficacy, and our guided trip offerings.

Key Areas of Responsibilities
Providing an outstanding shopping experience and delivering exceptional customer service
Educating customers about the experience of renting and riding into Zion National Park
Educating customers about the different guided experiences
Setting up and sizing people to the correct bikes and/or gear for their chosen activity
Maintaining store aesthetic by cleaning, stocking, and organizing
Sales of bike parts and retail goods; sales of rentals, booking a guided trip, and create a work-order
Being able to answer the phones and direct callers to the appropriate department
Staying up-to-date with our brand and product knowledge, company information, sales, and local events. Truly becoming a resource to our customer base
Provide a basic level of technical skills to maintain the rental fleet

Qualifications
A friendly and upbeat personality
A self-starter that consistently delivers an outstanding, personalized retail experience
Interest in gaining or expanding skills as a maintenance technician
Eagerness to learn and be a part of the riding and guiding community
Proficiency with computers and POS system(s)

Job Type: Full-time/Part-time
Pay: $15 hourly at training, pay DOE

Additional Compensation:
Store Discounts
Trek University
Pro Deals
PTO


Work Location:
Main: 868 Zion Park Blvd, Springdale UT, 84767
East: 1 North Fork Rd, Orderville, UT

Hours per week:
20 to 40