Pool Bar Server

Job Description

SERVER SUMMARY:
Our servers possess an infectious enthusiasm for the culinary world, wine and spirits, they provide exceptional service to our guests during their dining experience with us by possessing a thorough understanding of Forbes 4 Star service level expectations and executing them.

WHAT YOU GET TO DO:
• Greet guests and present specials
• Take orders and deliver food and beverage accurately and timely
• Calculate chit accurately
• Suggest and sell various items from the menus
• Functional wine and cocktail knowledge with basic preparation techniques
• Know the Shore Lodge’s history
• Know McCall and the surrounding area well enough to help familiarize out of town guests with our local offerings
• Assist other team members as needed
• Clean service areas
• Stock and re-set room

WHAT YOU NEED TO BE SUCCESSFUL:
• Able to communicate effectively with and receive information from guests and team members
• Ability to multi-task while being highly organized, detail oriented
• Excellent customer service skills required
• Must be able to correctly take a guest’s order, enter it into the POS system, and correctly tender it
• Ability to adapt procedures, processes, tools, equipment and techniques in order to perform the essential functions of the job
• Able to carry 25 lbs on a large oval tray
• Lifting supplies or equipment of thirty (30) pounds or more
• Able to count, read and write in the English language
• Frequent periods of pushing, pulling, bending, stooping, upward reaching
• Prolonged periods of standing and walking
• Constant visual and hearing acuity
• Frequent agility and dexterity required
• Functional knowledge of food techniques for preparation
• An enthusiasm for the culinary world, wine and spirits