Front Office Manager

Job Description

Do you thrive in a role that blends hospitality, leadership, and the great outdoors? Vista Verde Ranch is looking for a Front Office Manager to help deliver exceptional guest experiences in the heart of the Colorado mountains. If you bring professionalism, warmth, and strong leadership skills, we’d love to hear from you.

Vista Verde Guest Ranch is seeking to fill a Front Office Manager position.

Description
Vista Verde Ranch serves a high-touch, luxury-minded clientele in a casual but polished ranch environment, and this position will be at the forefront of working with this clientele. The ideal candidate will model servant leadership, professional presentation, and a passion for guest ranching. This individual will be responsible for reservations and front office duties. The position is full-time, year-round employment with flexible scheduling to accommodate some evening and weekend coverage, and reports to the Director of Sales and Hospitality (DOSH).

Responsibilities
• Assist the DOSH with all front office and reservation needs
• Mentor and coach the seasonal front office staff under DOSH leadership
• Collaborate with other Vista Verde Ranch departments in daily operations
• Oversee the reservation process from inquiry to confirmation
• Handle post-stay communications and re-bookings
• Manage systems for gathering and sharing guest information

Required Skills
• Strong written and verbal communication skills
• High emotional intelligence and interpersonal skills
• High School Graduate or GED equivalency
• Valid driver’s license
• 21 years or older (insurance requirement)

Preferred Skills
• Minimum 2 years of guest ranch experience
• Bachelor’s Degree or higher
• 1+ year experience with Property Management Software and Point of Sale systems
• 2+ years of experience in sales or customer service
• Highly proficient in Microsoft Office Suite and Google Docs

What We Offer
• Compensation and Benefits DOE
• On-site Housing options and quality Meals
• Access to Ranch amenities and outdoor recreation
• A close-knit, supportive team culture

If you would like to be considered for this position, please fill out this application or contact Mette (jobs@vistaverde.com).