Director, People and Culture

Job Description

About Us 
Sun Mountain Lodge is a premier destination resort located in the heart of Washington State’s breathtaking Methow Valley. Known for our outstanding hospitality, world-class outdoor recreation, and stunning natural surroundings, we offer guests a peaceful retreat and our team members a rewarding and inspiring place to work. We pride ourselves on cultivating a welcoming, inclusive, and collaborative workplace culture that reflects the beauty and spirit of our environment. 



Position Overview 
Sun Mountain Lodge is seeking a dynamic and experienced Human Resources Director to lead and manage all aspects of our HR function. This critical leadership role will support our diverse team through thoughtful HR strategy, hands-on operational support, and proactive compliance with all employment laws and best practices. The ideal candidate will bring deep HR expertise, strong interpersonal skills, and a passion for creating a positive employee experience. 



Key Responsibilities 

Employee Relations: Serve as a trusted advisor to staff and management. Address employee concerns promptly and effectively, lead internal investigations when necessary, and ensure fair, consistent resolution of workplace issues. 


Compliance & Risk Management: Ensure compliance with all federal, state, and local employment laws, including L&I requirements. Monitor labor law changes and update policies and procedures accordingly. 


Talent Acquisition: Oversee recruiting, interviewing, and onboarding processes. Collaborate with department heads to identify staffing needs and develop strategies to attract top talent. 


Benefits & Compensation: Administer employee benefit programs including health insurance, retirement plans, paid time off, and wellness initiatives. Assist employees with enrollment and questions and manage annual renewals and compliance reporting. 


HR Operations: Maintain accurate employee records, manage HRIS systems (experience with Paycom a plus), and support payroll and timekeeping processes. Generate HR reports and analytics to support organizational decision-making. Manage relationships with HR-related vendors and service providers. 


Vendor & Housing Management: Serve as the primary contact for employee and contractor housing—handling placement, rent tracking, supply purchasing, and coordination with Housekeeping to ensure lodging cleanliness and readiness. 

Qualifications 

Bachelor’s degree in human resources, Business Administration, or related field preferred. HR certifications such as SHRM-CP or PHR are highly desirable. Relevant years of experience may be considered in lieu of formal education. 

Minimum of 5 years of HR experience in the hospitality or resort industry. 

In-depth knowledge of HR policies, employment law, and HRIS systems (Paycom or similar experience is a plus). 

Proven ability to handle confidential and sensitive information with integrity and discretion. 

Strong leadership, communication, and interpersonal skills with the ability to build trust across all levels of the organization. 

Highly organized, detail-oriented, and capable of managing multiple priorities in a fast-paced environment. 



Why Join Sun Mountain Lodge? 

Competitive salary, commensurate with experience 

Comprehensive benefits package (health insurance, retirement plans, PTO) 

Employee discounts on lodging, dining, and recreational activities 

The opportunity to live and work in one of the most beautiful settings in the Pacific Northwest 



Pay Range is $80-$100K 



How to Apply 
If you are a passionate and experienced HR professional looking for your next leadership opportunity in a vibrant hospitality setting, we’d love to hear from you. Please submit your resume and a cover letter outlining your qualifications and interest in the role. 



Employment - Sun Mountain Lodge