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WHO ARE WE?
Here at Shore Lodge Whitetail Club, you get the chance to enjoy the spectacular lifestyle and views of the Mountains and Lake! Never experience boredom as you reflect on the seasons. If you have the Forbes mentality, exceed service standards and possess a passion for spa operations, this is the job for you! Our Spa Therapists are excellent listeners with strong work ethics and they understand that customer satisfaction takes priority. As a member of the Spa team, this position is responsible for creating an atmosphere that inspires our members and guests to return.
Our successful Cove Massage Therapists perform various massage modalities and body treatments. They possess a high level of guest interaction, greeting guests, reviewing guest’s needs, tailoring treatments and performing treatments. Our Therapists relieve pain, help rehabilitate injuries, improve circulation, relieve stress, increase relaxation, and aid in the general wellness of our guests. We are enthusiastic, professional and talented staff who build repeat clientele and receive glowing reviews for our 4 Star Spa, The Cove. Additional responsibilities exist in the operational flow of The Cove at all times and to represent yourself as part of the entire Shore Lodge and Whitetail team. All Spa Therapists are required to maintain their state licensure and continuing education requirements.
WHAT YOU GET TO DO:
• Perform massage therapy services in an appropriate, therapeutic manner maintaining the highest level of professionalism.
• Be punctual to scheduled shift and appointments.
• Identify possible contraindications, requests or issues before performing massage for a guest.
• Assist guest in enjoying their entire experience at The Cove and throughout the property.
• Set-up, breakdown and clean-up assigned workspace(s) and assist in maintaining guest and staff common areas.
• Act as Customer Service Representative of The Cove and the entire Shore Lodge and Whitetail properties.
• Assist, as needed with stocking supplies, retail, laundry, locker rooms and reception duties as needed.
• Recommend and promote retail product, re-booking appointments and other treatments on Spa menu
WHAT YOU NEED TO BE SUCCESSFUL:
• Idaho State Massage License (State Requirement)
• Minimum of 500 hours of massage coursework completed at an accredited school.
• Minimum of 1 year hands on experience required and 3+ years preferred.
• Background check and 2 professional references required.
• Experience working in a customer driven environment.
• Excellent interpersonal and communication skills with colleagues, management and guests.
• Ability to work with a team and maintain a daily schedule of clients.
• Maintain continuing education courses in massage specialty.
• Experienced in the following modalities: Swedish, deep tissue, sports, aromatherapy, hot stone massage
• Preferred experience in one or more of the following specialties; reflexology, prenatal and myofacial.