Front Of House Supervisor

Job Description

Starting at $18.00/hr
Summary
As a Front of House Supervisor, you will support the Food and Beverage manager by leading the front of house team and completing delegated administrative tasks. You will ensure service, brand, and food safety standards are implemented and followed. You will work in the roles of cashier, food runner, barista, bartender and expeditor. This is a seasonal, hourly position and includes the option of team member housing for the duration of employment.

Competencies
Effective Communication
Adaptagility
Decision Making
Initiative
Key Responsibilities
Be an expert on all front of house tasks and able to train team on best practices and on being guest-focused
Actively maintain guest and team member safety by ensuring all food handling safety and storages protocols are implemented and tracked on logs
Ensure a clean and safe workspace through completion of daily and weekly cleaning/deep cleaning checklists tasks
Maintain neat, organized, and safely stored work and storage areas where FIFO is practice
Assist with all inventory practices including ordering, receiving, waste tracking, setting up count sheets, and completing physical inventory counts
Support FBM with team member management through interviewing, scheduling, missed punch adjustments, and coaching conversations
Know all drink recipes and ingredients, food item portions and ingredients, with special attention to allergens
Ensure all guests are cheerfully attended to and that all service standards are followed
Lead by example, maintain composure, take action, and be solution-minded in unpredictable situations such as weather, diverse needs of guests, or incidents on property
Collaborate and interact professionally, value teamwork, quickly step in to help others, resolve challenges with quick solutions
Learn and share knowledge of local area, culture, and on-site activities 
Keep a positive attitude, anticipate needs of your team and guests
Set clear expectations, provide accurate, complete, and timely communication
Other duties as assigned
Preferred Qualifications
High School (High school diploma) Diploma/GED (High school diploma)
Previous restaurant leadership experience, including leading training
Experience leading a team of 2-10 people
Food Handler Certification and TIPS card, Food Safety manager certification highly desired. Must be certified prior to first day of work
Experience with POS systems
Knowledge of basic barista and bartending skills
Excellent communicator
Experience with conducting inventories
Additional Information
Ability to lift 30lbs independently; all lifts over 31 lbs. require assistance from a co-worker
Ability to work outdoors for long periods of time, including during extreme heat and cold or weather events
Able to stand and move for long periods of time
Operate guest transport carts and/or property vehicle
Stand and walk over slippery and/or uneven natural walking surfaces for majority of workday
Bend and stoop
This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at anytime at the sole discretion of Under Canvas.
This position is contingent upon the satisfactory completion of a motor vehicle records check, if requested by Under Canvas.


COMPENSATION AND BENEFITS:

Under Canvas strives to provide a comprehensive benefits and compensation package that addresses the needs of our team members. In addition, they can participate in the company’s health insurance plan, 401(K), purchase gear from industry pro-deal programs, and take advantage of Under Canvas’s team member purchase plan.

Under Canvas is an Equal Employment Opportunity Employer who prohibits discrimination, harassment, and retaliation of any kind.