Server

Job Description

The Resort at Paws Up is America's premier luxury ranch resort. Set on a 37,000-acre ranch, Paws Up embodies the spirit of the American West.  It's a family owned and award-winning destination that truly inspires.

The Resort at Paws Up is seeking to add Servers to our team. The purpose of the Server is to be the primary contact between guests and the back of house. A server understands the flow of service which can range between but is not limited to ticket times, food preparation, guests’ needs & clearing of tables. To be passionate about hospitality and to deliver the highest standard of service to our guests.

This position starts at $20 an hour and goes up from there depending on experience.

The Primary Functions are:

Take and serve orders
Enter guest orders using resort POS systems
Know the sequence of service and follow it each time when approaching a table
Prepare tables with special attention to sanitation and presentation
Attend to guests upon entrance
Present menus and help guests select food/beverages
Answer questions pertaining to the Restaurant menus
Keep up-to-date knowledge on all menu items including preparation, any allergens, and alternative preparations, and specials; Communicate food restrictions to Food & Beverage and Culinary team
Collaborate with server assistants to ensure guests needs are met
Check food before serving it to guest to ascertain that appearance, temperature, order and portions are correct
Converse with the guests at a high level, being aware of their needs and fulfill special requests as instructed by management or the guest directly
Ensure confidentiality of guests before and throughout their stay
Assist with guest service issues accurately and promptly; Communicate effectively with Restaurant Manager to assist
Maintain up-to-date awareness of Resort information and amenities
Work in collaboration with other teammates to deliver guests expectations
Maintain a clean, organized dining room and workstation
Perform opening and closing duties
Maintain table settings, cleanliness and service throughout the course of the meal
Present check in a timely manner
Follow all company and safety and security policies and procedures
Looking for Team Members with:

High school diploma, GED or vocational training or job-related course work
Minimum 1 year of experience as a server, preferably in a resort or fine dining setting
Knowledge of world class hospitality and service
Basic knowledge of beer, wine, spirits, food & culinary methods
Valid Food Handler’s License
Valid State Driver’s License
Proficient ability to multi-task and work in a fast-paced environment while remaining organized and prioritizing workload throughout the day
Has a friendly and professional manner under periods of high demands and with guest, team members, and management
Team members can look forward to:

Carpool Reimbursement $5-$20/Day
Employee lunch provided
Referral Bonus
Employee discounts on merchandise

The Resort at Paws Up provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.