Restaurant Supervisor (Cape Kidnappers)

Job Description

Come have a NZ working holiday adventure and take your career to new levels with us.

New Zealand's busy summer season (November 2023 – April 2024) is a great time to work and explore with guests from all over the world.

You may be looking for a working holiday adventure in New Zealand for 6 months or maybe developing your hospitality career here in New Zealand with us. We have staff accommodation options available and can also accommodate couples or small groups if everyone has hospitality experience. Our seasonal teams are fun and made up of a diverse mix of people of all ages and nationalities.

You will receive full, first class training relevant to your level of experience, including shadowing experienced staff, Barista level coffee making sessions, understanding how the kitchen operates, enhancing your wine knowledge and pairing, making cocktails, how to carry three plates, sequences of service and how to take an order.



About us:

The regions where our lodges are located - Northland, Hawke's Bay and Queenstown - are filled with some of New Zealand’s most recognised visitor icons and attractions, as well as lesser travelled roads that are equally worth a visit. Enjoy diverse and stunning scenery with magnificent views, native bush, suspension bridges, waterfalls, beautiful streams, lakes, stunning beaches, estuaries, harbours, boardwalks, disused train corridors and tunnels. In addition, experience our amazing vineyards and adventure sports and ski fields. No matter what the season, New Zealand offers visitors action-packed adventure and unparalleled scenery that will no doubt impress!

Located nearby Napier & Hastings, The Farm at Cape Kidnappers is a world class lodge that comprises 26 luxury guest suites, including our beautiful Owner's Cottage., a 6000 acre working farm and the No.17 ranked golf course in the world (#2 in New Zealand).

Cape Kidnappers is a member of Relais & Chateaux, an exclusive collection of the finest hotels and restaurants in the world.



What you will do:

We are looking for a professional and experienced Restaurant professional to join our award winning team.

Reporting to the F&B Manager you will have an effective presence on the floor, ensuring that all restaurant services are seamlessly delivered and to train our team to meet our world-class fine dining standards. This role will also be responsible for driving our wine programme, which includes overseeing beverage ordering and inventories, maintaining relationships with wineries and distributors across New Zealand and delivering a knowledgeable wine experience for our guests. You will work in close coordination with senior chefs around daily menus and develop appropriate wine pairing. In addition you will -

Manage and adapt to individual guest requests and preferences
Ensure dining areas are prepared to our standards prior to each service
Attend the daily Service briefings, to ensure you are knowledgeable about our daily changing menus
Using our Point-of-Sale system, ensuring accurate transactions
Working alongside the kitchen team and restaurant team to maintain a cohesive service
Work different shifts covering breakfast and lunch or dinner services
Make coffees, cocktails and serve other beverages (including wine)
Provide an exceptional service through your knowledge and passion for delivering a memorable dining experience
What you will bring:

The successful candidate will have -

A background in fine dining and wine service is essential
Previous senior level Food and Beverage experience in boutique lodges or 5 star properties
A working background in Relais and Chateaux properties will be highly regarded
A minimum of 3 years in a premium quality customer facing environment capacity
Hospitality specific training
Excellent wine knowledge and relevant qualifications
Ability to train and grow a team of mixed skill levels
Impeccable personal grooming
Knowledge and experience with Hospitality Management systems
Strong and effective communication skills
Ability to work accurately in a fast paced and dynamic environment
Exceptional organisational skills (and proven experience managing successful events)
Flexibility and maturity in approach - able to work shifts, including weekends
And a winning personality, with the ability to surprise and delight!


What we offer:

We offercompetitive wages, delicious staff lunches and access to our Staff Perks Programme with a wide range of discounts and deals with our suppliers and partners. In addition, we endeavour whenever possible to provide staff with 2 days in a row off each week. Having your own reliable transport, is an advantage (but we also have a carpooling scheme) and you will also need a valid working holiday visa to apply.

Please check your ability to get a New Zealand visa at - https://www.immigration.govt.nz/new-zealand-visas/preparing-a-visa-application/working-in-nz/how-long-can-you-work-in-new-zealand-for/working-holiday-visa

If you wish to apply for this role and have the attributes above, we'd love to hear from you.



Applications close 26 May 2023.