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Reservationist & Operations Support

Zion Guide Hub

Zion National Park, Utah Springdale, Utah

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Fall, Spring, Summer

Seasons For Hire


Payment Schedule


Employee Housing

Full-Time, Part-Time

Job Type

21 Years Old

Minimum Age

No Experience

Minimum Experience

Job Description

Reservations and guests services are the majority of the daily activities for this position. This involves answering phone calls and emails to book tours and rentals for Zion Cycles and Guide Hub, as well as support of the sales and management team.
Some responsibilities included are:
Oversight of all calendars: Guides - Scheduling and Blackouts, Tour reservations, Shuttle schedule - Drivers/Vehicles, Resource Availability
Coordination of tour reservation details: Resource Allocation, Outside rental management, Amenities, Add-Ons
Management of all audit processes: Financial, Resources, Staff, Rentals, Activity audits, Cancellations
Oversight and co-manage reservations email alongside Reservations/Group Sales Manager
Supporting the operations of the bike shop and guiding business
Reporting, data collection and data review, sharing findings with Management Team
Evaluate processes and make recommendations
Participating in marketing development

Pay Depends on Experience but averages $20 per hour
Benefits include:
Sales Bonuses
Company-Wide Pro Deals
Discounts at affiliate businesses
Education Fund

Positions to Fill

1 opening

International Applicants Accepted?