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Job Status: Posted 2 weeks ago

Year Round

Seasons For Hire

Bi-Weekly

Payment Schedule

December 1, 2021

Deadline to Apply

Full-Time

Job Type

21 Years Old

Minimum Age

3 years

Minimum Experience

Job Description

The Outdoor Recreation Manager for the Lodge is in charge of guided recreation programs including hiking, biking, touring and snowshoeing as well as evening programs and activities at the Lodge. The Outdoor Recreation Manager oversees the Recreation Center and is available to answer guest questions, assist in trip planning and guided tour sales. He/she also coordinates Evergreens provision of guided recreation services to our sister property, Rush Creek Lodge. The Recreation Manger reports directly to Evergreens General Manager.

The Outdoor Recreation Manager has full departmental responsibility, including guest service, sales, hiring, inventory management, materials development and profitability. The Outdoor Recreation Manager is hands-on at the Lodge as well as in the field. In addition to his/her management responsibilities, the Outdoor Recreation Manager is a cultural ambassador to both guests and staff.

The Outdoor Recreation Manager is involved in supporting our Youth Program, its participants and their recreation activities. Additionally, he/she works closely with the General Manager and all departments at the lodge in coordinating and executing Lodge events. This position requires a mature and flexible individual with significant outdoor experience, strong guest service and soft sales skills and great energy. This position offers fantastic opportunities for creativity, leadership and management of a dynamic department.

Education: BA/BS and/or extensive experience in the outdoors and with program development
Minimum 3 years of management and/or leadership experience
Significant four-season outdoor experience including extensive personal trips and guiding
Knowledge of Leave No Trace ethics and wilderness regulations
Strong general outdoor knowledge including flora, fauna, navigation and safety
Knowledge of Yosemite and the Sierra Nevada is ideal but not required
Exceptional group leadership skills.
Minimum First Aid and CPR certified. Wilderness First Responder a plus.
Excellent computer skills required. Knowledge of Roommaster/IQ-POS, Fare Harbor, Word, Excel, Outlook, Publisher, etc. a plus
Excellent communication skills
Independent thinker with great initiative, but comfortable working within a defined framework
Key personality traits:
High integrity
Guest service oriented and staff-focused
Self-motivated
Mature, personable leader with a relaxed nature
Execution oriented; enjoys hands-on implementation
Leading a healthy, drug-free lifestyle
Dynamic, fun, and responsible
Flexible


RESPONSIBILITIES

Culture

Creating a fun, friendly culture and a high standard of hospitality among all staff
Interacting with guests in a manner that promotes the warmth and friendliness of the Lodge and its goal to be an outdoor oriented facility and a great area resource
Assisting with activities that promote a fun and healthy community
Helping guests have as memorable a time onsite as they have visiting Yosemite
Actively supporting our Youth Employment and Development Program
Staff

Hiring, scheduling, training and managing staff for guided tours and in the recreation center
Working closely with Onsite Activities Asst. Manager and Guiding Activities Asst. Manager to provide the best experience both on site and off site for our guests
Building a knowledgeable and energized team
Establishing service standards, safety and emergency procedures and training the recreation staff in these areas
Operations

Overseeing logistics of all recreation programs and activities
Working closely with the Recreation Manager of our sister property Rush Creek Lodge to coordinate staffing, guided trips, inventory, etc
Promoting guided recreation products and activities to guests before their arrival and once at the lodge, and developing strong associated soft sales techniques
Establishing and executing sales and sign-up procedures for guided recreation
Maintaining recreation equipment and keeping up to date inventory
Establishing and maintaining a great working relationship with Yosemite National Park and Stanislaus National Forest Special Uses and Permitting, including following permitting procedures and completing timely National Park and National Forest Use Reports and permit renewals
Following Public Utilities Commission (PUC) procedures and setting employees up for pre-employment and random drug testing
Managing vehicle maintenance and safety programs
Developing and implementing new programs and activities
Reporting & Financial

Managing payroll for the department
Managing/tracking revenue intake, invoices and costs
Managing departmental financial performance and finding ways to maximize revenues and improve profitability
Details:

Full time position available immediately
Room and board available for fixed weekly cost both Onsite and Offsite
Hours variable, including nights and weekends as well as situational/crisis availability; a regular schedule with specific days off will be established
Healthcare benefits available after 90 days
401K eligible with company match after 1 year

Positions to Fill

1 opening

Employee Housing

Yes

International Applicants Accepted?

No
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