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Lead Retail Associate – $14.20/hr

Grand Canyon National Park - Xanterra

Grand Canyon National Park, Arizona

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Summer, Year Round

Seasons For Hire


Payment Schedule


Employee Housing


Job Type

18 Years Old

Minimum Age

1 year

Minimum Experience

Job Description

**Free housing available through December 21, 2022!**

Join our Retail team at Grand Canyon National Park in Arizona! Are you enthusiastic about providing exceptional customer service and assisting guests throughout their entire shopping experience? We operate and maintain seven retail outlets at the Grand Canyon South Rim. By working at Grand Canyon National Park in Arizona, you will be able to provide top-notch hospitality and welcome guests into gift shops representing the sheer beauty, peace, and scenic grandeur of where you work.

We are looking for a Lead Retail Associate to assist the Store Manager and Supervisor in the operation of the retail store!

Carry out the assignments given by the store manager and/or assistant managers and see that sales associates carry out assigned duties.
Assist store management in the training of new sales associates and keep store management informed of training progress.
Help with processing store paperwork and receiving product as directed.
Assist with opening and closing duties as directed, including assisting sales associates with deposits and drops.
Maintain security at all times in the store.
As directed ensure housekeeping is being attended to in the store, as well as stocking, folding and display maintenance.
Emphasize customer service at all times to sales associates.
Assist customers in a courteous and knowledgeable manner.
Be aware of product locations, sizes, prices and other information.
Operate POS system maintaining accurate entries, charges, change, and deposits.
Responsible for issued bank including change orders and security of the bank.
Assist other store sales clerks as directed.
Adhere to all safety, risk management, and sustainability policies while performing tasks.
Provide exceptional guest service through professional and friendly interactions with guests, co-workers, vendors and other partners.

Previous retail experience.
Ability to abide by established checklist system.
Ability to carry out assignments on time and as directed.
Must be outgoing, possess strong communication skills, and be dedicated to providing excellence in customer service.

PLEASE NOTE: The local National Park Service at Grand Canyon requires all employees living in shared company housing to be fully vaccinated for COVID-19. We are dedicated to creating a safe and healthy environment for both employees and guests.

Positions to Fill

3 openings

International Applicants Accepted?