Front of House

Job Description

What you will be doing:

Greet guests in a friendly and informative manner, answer all guests questions
Have a thorough knowledge of the menu, ingredients, kitchen policies, and resort general information
Up-sell menu items to guests
Use POS systems to put in to go orders, ensure correct financial transactions
Deliver plates in a quick and professional manner, ensure presentation and plating are consistent with restaurant standards
Clear tables quickly and efficiently, sanitize properly, and reset tables
Stock station with necessary items, ensure par levels are maintained and keep stations clean and organized
Maintain proper food safety and sanitation standards in all Front of House operations
Ensure that all opening and closing duties are performed fully on a daily basis and that cleanliness and maintenance of buffet and other front of house items are maintained
Determine guests needs and seat them accordingly, arrange tables and chairs as needed
Working at other food outlets on property as needed


What you will need to be successful:

Humble attitude to help anywhere, Hungry enough to work hard to do your part and Smart ability to manage co-worker and guest emotions to reach success
Attentive to the details that need to be followed through with in a timely manner
Passion for hospitality, excellent service, safety, and team success
Connect with staff and guest in entertaining, educational and emotional ways