Food & Beverage Communications Agent

Job Description

We are currently hiring for Food & Beverage Communication Agents. The role of the Food & Beverage Communications Agent is to communicate with the guests and team members. The Agent shall answer all Food & Beverage questions via The Paws Up app or through telephone, maintain knowledge of all menus and Food & Beverage items in the main village, manage timing for In Home Dining orders and reservations and assist the culinary team in meeting proper ticket times for In Home Dining orders.

PRIMARY DUTIES AND RESPONSIBILITIES
Assist in opening duties associated with opening the restaurant.
Organize food items to be run.
Communicate with Chef to ensure dishes are complete and ready to be run.
Ensure that plates are cleaned and polished for service.
Clearly communicate with other runners to deliver food properly.
Prepare a set up workstation and all tables in a timely manner.
See to all guest needs in a timely manner.
Know the sequence of service and follow it each time when approaching a table.
Prepare tables with special attention to sanitation and presentation.
Answer questions pertaining to the Restaurant menus.
Keep up-to-date knowledge on all menu items including preparation, any allergens and alternative preparations and specials. Communicate food restrictions to Food & Beverage and Culinary team.
Check food before serving it to guests to ascertain that appearance, temperature, order and portions are correct.
Assist with guest service issues accurately and promptly. Communicate effectively with Restaurant Manager to assist.

KNOWLEDGE, SKILLS AND ABILITIES
High school diploma, GED or vocational training or job-related coursework
Minimum 1 year of experience in the Food & Beverage industry, preferably in a resort or fine dining setting
Basic culinary knowledge
Knowledge of world class hospitality and service
Valid food handler’s license
Valid driver’s license and the ability to meet company driving policy

BENEFITS INCLUDE
The positions offered are seasonal and located in Greenough, Montana. The Resort at Paws Up offers great benefits including shuttle opportunities from Missoula, carpool reimbursement, free lunches, employee discounts and more! For more information about Paws Up, visit www.pawsup.com.

WAGE
To be discussed

The Resort at Paws Up provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.