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Customer Service Agent

320 Guest Ranch

Big Sky, Montana

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Job Status: Posted 6 months ago

Winter - Year Round

Seasons For Hire

Bi-Weekly

Payment Schedule

Yes

Employee Housing

Full-Time

Job Type

18 Years Old

Minimum Age

1 year

Minimum Experience

Job Description

Our customer service agent is the first person that guests will meet when arriving at 320 Ranch. They are a key member of the hospitality team here. It is their responsibility to greet guests, assist with the check in process, register the guests, let them know about on-ranch activities and amenities. Customer Service Agents are also responsible for verifying credit cards, balancing accounts, and securing payment for any on-ranch activities or room charges. Customer Service Agents will need to have a working knowledge of how to operate a PC, and will use a reservation software daily to take new reservations, change existing reservations, and occasionally cancel reservations.

Customer Service Agents are also a key part of the team by providing guests with knowledge about the area. We encourage our agents to get out and explore Big Sky and Yellowstone!

Positions to Fill

2 openings

International Applicants Accepted?

Yes
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