company profile image

Bike Shop Staff

Zion Cycles and Zion Guide Hub

Springdale, Utah

View Profile
Job Status: Posted 10 months ago


Seasons For Hire


Payment Schedule


Employee Housing


Job Type

18 Years Old

Minimum Age

No Experience

Minimum Experience

Job Description

Overall Responsibilities:
This position is a team-based role for the retail, rental, and guide shop with Zion Cycles and Zion Guide Hub. This position is offered on a full-time or part-time, hourly position working out of our Springdale location.

This role will involve; sale of retail products, new and used bikes, rentals, and guided offerings. Also involved will be to provide skills as a bike maintenance technician and to provide exceptional customer service and education for visitors about; our rentals, service, local outdoor and park efficacy, and our guided trip offerings.

Key Areas of Responsibilities:
Providing an outstanding shopping experience and delivering exceptional customer service
Educating customers about the experience of renting and riding into Zion National Park
Educating customers about the different guided experiences
Setting up and sizing people to the correct bikes for their desired riding
Maintaining store aesthetic by cleaning, stocking, and organizing
Sales of bike parts and retail
Being able to process a sale, rental, guided trip or bike reservation, and work-order
Being able to answer the phones
Staying up-to-date with our brand and product knowledge, company information, sales, and local events. Truly becoming a resource to our customer base
Provide a basic level of technical skills to maintain the rental fleet (training of skills is provided)

Job Type: Full-time/Part-time
Pay: $12 - $15 hourly
Additional Compensation:
Store Discounts
Trek University
Pro Deals
Bonus opportunities*